Reformer Workout

New to Reformer? Start here! We’ve created two INTRO Pack options so you can begin your CASAYOGA journey in the way that feels right for you:

Option 1: REFORMER VIP INTRO PACK 
Your most guided start. This pack includes a private introductory session + 3 group classes, giving you a strong and confident foundation.During your private session, we will Introduce you to the Reformer and our method, assess your fitness level, guide you through proper form and technique and provide personalized modifications so you can safely and confidently join group classes. 

Included:

• 1 Introductory Private Reformer session
• 3 Reformer group classes
• Includes your set of Reformer Loops (Required for every Reformer class) 
• Valid for 30 days from date of activation (including weekends & holidays)
• Access to both CasaYoga locations

Best for: those who want a deeper understanding and a more personalized, hands-on introduction before stepping into a group setting.

Option 2: REFORMER WELCOME PACK 
Your first taste of CASAYOGA. Designed for you to experience our classes, connect, and fall in love with our community 

Included: 

• 3 Reformer group classes
• Valid for 7 days from date of purchase
• Access to both CasaYoga locations

Best for: those ready to jump into the group experience and learn along the way.

What you need for class: 

Grip socks are required in all Reformer classes. These can be purchased in studio, but clients are also more than welcome to bring their own. 

Reformer "straps" are required in all Reformer classes. These are available for rent ($5 + tax) or to purchase in studio.  

MAT CLASSES (Yoga Flow, Barre Workout, Power Mat) - Our MAT classes are mixed leveled and open to beginners! For group sessions it is highly recommended that you are able to sit and stand from floor without assistance. 

Please bring your own mat. For sanitary reasons we don’t have mats available to share with clients. 

What is the difference between a class package and a membership?

• A class package offers a set number of classes with a fixed expiration date. Packages of 4 classes expired within 30 days. Packages of 8 and 12 classes expired within 45 days.  You can use them at your own pace until the package expires. 
  Packages do not auto-renew.
• A membership bills automatically every 30 days and includes a set number of classes each month (4, 8, or 12). Memberships offer a better value with a lower per-class pricing, consistency, and exclusive perks. 

Do class packages and memberships expire?

• Yes — each package and membership has a set expiration date.

What membership options do you offer?

It depends on your goals and the type of routine you want to build. Think about how often you want to practice each week: 

• 1 Reformer class per week → Reformer 4 Card Membership
• 2 Reformer classes per week → Reformer 8 Card Membership
• 3 Reformer classes per week → Reformer 12 Card Membership
• 4 or more Reformer or Mat classes per week→ CY Unlimited Membership 
• 1 Mat class per week → Mat 4 Class Membership
• 2 or more Mat classes per week → Mat 10 Class Membership
• 4 or more Reformer or Mat classes per week→ CY Unlimited Membership 

If you’re unsure which option fits best, our team can guide you toward the membership that keeps your practice consistent while offering the flexibility you need.

Are there refunds or rollovers?

• No 
• All memberships, packages and class purchases are final. 
• All memberships and packages are non-refundable and non-transferable. 
• Unused sessions don’t roll over — this helps keep your practice consistent.
  For flexibility, you can choose a smaller class package or membership or simply upgrade!

Can I cancel or pause my membership?

• Memberships may be paused for up to 10 consecutive days, twice (2) per year. When you activate a pause, your next billing date will automatically be extended by the same number of days as your pause. To request a pause, members must submit their request in either in person or by phone to our studios. Requests must be made at least 10 days prior to the desired pause start date.
• Memberships can be canceled at anytime. To cancel the membership, clients must submit their request in either in person or by phone to our studios. This request must be submitted at least 10 days before the start of the next billing cycle. Confirm your billing date on your profile or by calling us.

• CY UNLIMITED Membership -This specific Membership includes a three-month commitment and cannot be canceled during this time. Once the commitment period has ended,  clients must submit in their cancellation request either in person or by phone to our studios at least 10 days prior to the next billing cycle. You can confirm your billing date in your profile or by calling us.

When does my membership start?

• When enrolling in our membership program for the first time, your membership will activate on the date of your first class. Payment is processed at the time of purchase, but the membership activation only occurs once you book and attend your first class.
• After activation, your monthly billing cycle will recur on the same date each month.

What if I run out of classes from my membership before my month ends?

• If you use all your classes before your billing cycle renews, you’re welcome to purchase a class package or a drop-in to keep your practice going.
  Please note that unused classes do not roll over into the next month.

• You can pay cash or use any major credit cards (ATH debit card, Visa, MasterCard, AMEX). 
• We are not responsible for any bank overdraft fees. 
• All packages and class sales are final, non-refundable, exchangeable, or transferable. 
• Group class packages and gift cards have expiration dates. These are final and will not be extended under any circumstance, including medical reasons or COVID. Please review before purchasing. NO exceptions will be made.
• No refunds under any circumstance.

• Out of fairness and respect to all of our clients we have a strict cancellation and reschedule policy. Please review it and make sure that you are in agreement before you book any sessions. These terms apply to all classes, clients and circumstances, including any medical reasons,  Covid or travel. NO exceptions will be made.
• Please review the following as there is a cancellation and reschedule “window” for each:
• 12 hours for group classes.
• 24 hours for private sessions.
  
• Accepted methods for cancellations or reschedules: Phone call or text message. Cancellations or reschedules via our social media platforms or email are not accepted. 
• Cancellations or reschedules  made with less than 12 hours (groups) or 24 hours (Privates) notice of your reserved class start time will result in a deduction of 1 class for all clients holding or working with packages as their preferred method of booking or the “Drop in” fee for clients paying per class.
• If you know you will not make it to class or therapy ahead of time, please cancel through our online system: VAGARO. You can also call us at the studios for assistance during our hours of operation or text us your reschedule request if we are closed. If you choose to text us during our closed hours your message needs to be received within our accepted cancelation period: 12 hours for group classes, 24 hours for private sessions. These terms apply to all classes, days of the week, clients, circumstances, including any medical reasons,  Covid or travel. NO exceptions will be made.

• If you are not going to make it, please cancel to allow another customer to take your spot. 
• Absence to classes  without a cancellation will result in the deduction of 1 class for all clients holding or working with packages as their preferred method of booking or the “Drop in” fee for clients paying per class or per therapy. These terms apply to all classes, therapies, clients and circumstances, including medical reasons and COVID. NO exceptions will be made.

• Private and semi-private sessions are available to anyone, current students or new clients. 
• Scheduling is dependent on studio and instructor availability. Please contact us for details.
• Private Sessions need to be fully paid in advance in order to confirm the reservation. Once the date of your session is set, you will receive an invoice. You can pay using any major credit cards (ATH debit card, Visa, MasterCard, AMEX) or send payments through PayPal and ATH Movil. 
• Once your payment is complete, your reservation is confirmed and our cancellation policies apply. Cancellations made with less than 24 hours notice of your reserved class start time will result in a the deduction of our Private “Drop in” fee. These terms apply to all classes, clients and circumstances, including medical reasons. NO exceptions will be made.
• Reservations can be cancelled through our online system. You can also call the studio during regular studio hours or send a text message during closed hours.
• Regardless of arrival time, sessions will end at the scheduled time. If a client is more than 15 minutes late and has not called to let know, the session may be cancelled and the client will lose the session. 

What is the difference between a class package and a membership?

• A class package offers a set number of classes with a fixed expiration date. Packages of 4 classes expired within 30 days. Packages of 8 and 12 classes expired within 45 days.  You can use them at your own pace until the package expires. 
  Packages do not auto-renew.
• A membership bills automatically every 30 days and includes a set number of classes each month (4, 8, or 12). Memberships offer a better value with a lower per-class pricing, consistency, and exclusive perks. 

Do class packages and memberships expire?

• Yes — each package and membership has a set expiration date.

What membership options do you offer?

It depends on your goals and the type of routine you want to build. Think about how often you want to practice each week: 

• 1 Reformer class per week → Reformer 4 Card Membership
• 2 Reformer classes per week → Reformer 8 Card Membership
• 3 Reformer classes per week → Reformer 12 Card Membership
• 4 or more Reformer or Mat classes per week→ CY Unlimited Membership 
• 1 Mat class per week → Mat 4 Class Membership
• 2 or more Mat classes per week → Mat 10 Class Membership
• 4 or more Reformer or Mat classes per week→ CY Unlimited Membership 

If you’re unsure which option fits best, our team can guide you toward the membership that keeps your practice consistent while offering the flexibility you need.

Are there refunds or rollovers?

• No 
• All memberships, packages and class purchases are final. 
• All memberships and packages are non-refundable and non-transferable. 
• Unused sessions don’t roll over — this helps keep your practice consistent.
  For flexibility, you can choose a smaller class package or membership or simply upgrade!

Can I cancel or pause my membership?

• Memberships may be paused for up to 10 consecutive days, twice (2) per year. When you activate a pause, your next billing date will automatically be extended by the same number of days as your pause. To request a pause, members must submit their request in either in person or by phone to our studios. Requests must be made at least 10 days prior to the desired pause start date.
• Memberships can be canceled at anytime. To cancel the membership, clients must submit their request in either in person or by phone to our studios. This request must be submitted at least 10 days before the start of the next billing cycle. Confirm your billing date on your profile or by calling us.

• CY UNLIMITED Membership -This specific Membership includes a three-month commitment and cannot be canceled during this time. Once the commitment period has ended,  clients must submit in their cancellation request either in person or by phone to our studios at least 10 days prior to the next billing cycle. You can confirm your billing date in your profile or by calling us.

When does my membership start?

• When enrolling in our membership program for the first time, your membership will activate on the date of your first class. Payment is processed at the time of purchase, but the membership activation only occurs once you book and attend your first class.
• After activation, your monthly billing cycle will recur on the same date each month.

What if I run out of classes from my membership before my month ends?

• If you use all your classes before your billing cycle renews, you’re welcome to purchase a class package or a drop-in to keep your practice going.
  Please note that unused classes do not roll over into the next month.

• We don’t accept new clients that are pregnant on our group sessions. A minimum of 3 years of prior practice at our studio is required. For this purpose private pre-natal sessions are available upon request. Please contact us via phone to get more details or coordinate.
• Current clients may receive instructor approval for group sessions following one scheduled Private Session to learn prenatal modifications. Please contact us via phone to get more details or coordinate.